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After the warmest November since 1910 Winter has finally arrived.
(even the first bit of snow!)

Our range of winter accessories are flying out now the frost has set in and the snow has started.

Here at Aspecto we have stocked up on the best hats, scarves and gloves to keep you going through the next couple of months.

We have been hacked off for some time with review sites out there on the internet where anyone can leave a review as too many of these sites offer corrupt data.  Unfortunately Company’s get their staff to write their own reviews or alternatively they make up fake experiences and review competitors badly so they achieve a lower rating.  It is time there was an overhaul of such sites.

Here at Aspecto we aim to provide a great online service for our customers and we felt it was important that we received genuine feedback from customers who have placed genuine orders.  This serves two purposes it gives Aspecto an invaluable insight into what you the customer think of the service we provide, whether it is good or bad, and it gives us the opportunity to correct any issues you may have.  Secondly it allows our potential customers to have faith in the service we provide and gives them peace of mind.

To this end we have entered into a contract with TRUSTPILOT.  Trustpilot have also been awarded a contract by Google such is the value of their service. On our behalf Trustpilot will email all customers who have purchased seven days after their invoice has been raised, asking them if they’d care to pass comment on their experience.  Aspecto can’t ‘vet’ the comments made so everything that appears is an honest and genuine review from a genuine customer.  Aspecto can however respond to individual customers in the Trustpilot structure.

Whilst we’d love to be perfect all the time things do go wrong from time to time but we will endeavour to rectify any errors as quickly as possible.  Why not see what our customers really think of us by clicking on the TRUSTPILOT logo on our homepage or clicking here

Aspecto are delighted to report that they have moved their head office and warehouse facility.  We had previously been on the second floor of an old Victorian Warehouse in Manchester City Centre, 10 minutes walk from Piccadilly train station, and whilst it was convenient for trips into the City at lunch it was far from ideal for our warehouse lads who were sick and tired of moving goods inward and outward to the second floor in an industrial lift. Our new premises are light, airy and spacious and we are still only 13 minutes walk from Piccadilly station but in the opposite direction.

From a logistical standpoint the move has improved our warehousing and our new, secure, ground floor location has put a smile back on Kev’s, our Warehouse Manager’s, face.  The real dividends of our move will become more apparent as deliveries ramp up for the Christmas period so let’s hope Kev and his team are still smiling in January! No more broken lifts….

The internet troops are also enjoying the move and we have expanded to cope with demands of our web business. We now employ more staff and have a larger designated area for picking/packing.  Not only do we answer email queries, as we have in the past, but we have also installed a designated telephone hotline for ‘internet only’ queries in an effort to improve our level of customer service.

The Accounts Department have also embraced the move to our new premises and instead of treating themselves shopping during lunch  the girls are now happy to save their pennies and do a little exercise in our onsite gym.

It was very difficult to find new premises which ticked all the boxes for our business but not only has the move improved our working conditions it should also make a difference to you….our customers.