Paul Smith Cloud Trainers

Nubuck/Suede

We recommend that all suede or nubuck footwear is treated prior to wearing with a specialist protector which will help to repel water and stains.  Follow the instructions for application of the protector and remember that a  number of light coats are better that one!

 

When cleaning use a specialist suede brush and brush in one direction but only when the shoes/boots are totally dry.

 

Grease marks are exceedingly difficult to remove from suede/nubuck

 

 

If you do not wish to purchase a care kit we recommend that you treat all sheepskin with a specialist protector prior to wearing and cleaning can be undertaken with a suede brush but only when the sheepskin is totally dry.

 

Sheepskin boots should not be worn in the wet or mud

 

 

Canvas

Canvas shoes, unless stated on the product, should not be put into a washing machine as this will affect the bond between the sole and the upper.  If a shoe is marked use a solution of detergent and water and spot the affected area.

 

When paying with Sagepay you have a facility to enter an address which doesn't have to be your billing address however, your CV2 (last 3 digits on the signature strip) and your 3D secure online password must match exactly what your card issuer holds on file. Once the payment is approved this is the address to which we must ship unless you require shipping to your place of work in which case you need to email us at buyonline@aspecto.co.uk quoting your order and the full name and address of the business.  Once we have this information and have checked it is a bona fide business and that you are emoployed at that location we will amend the shipping details.

When paying with Paypal you have the facility to select from a multiple address list within your Paypal profile.  Please note that once payment has been made using a specific address that this is the only address to which Aspecto can ship your goods.

For orders placed from outside the UK neither Sagepay nor Paypal are able to verify your address details therefore we will require additional information and will request either a faxed/emailed copy of your ID or a utilities invoice confirming the name and address of the person who has placed the order. 

 

 

 

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